Support
Get help
For bug reports, feature requests, account issues, or general questions, contact us at:
- Email: support@yourmoney.app
We aim to respond within 2 business days.
Reporting and blocking users
Your Money-App lets you report or block any user. To report, open the chat screen with that user and tap the ••• menu, or open their profile and choose Report. To block, open their profile and choose Block. We review all reports within 24 hours and remove content that violates our guidelines.
Account deletion
You can delete your account directly from the app: open Settings → Delete my account. This permanently removes your profile, wallet, payment methods, friend connections, messages, push tokens, and authentication records.
If you cannot access the app, send a deletion request to support@yourmoney.app from the email address tied to your account, and we will process it manually.
Common questions
Why do you need my email? To sign you in, deliver transaction and message notifications, and send password-reset codes. Your email is never sold or shared with advertisers.
How do I send money? Add a friend, tap Send, choose the friend, enter an amount, and confirm with Face ID or your device passcode. Every transfer generates a receipt you can view in your history.
How do withdrawals work? Link a bank account, then tap Withdraw, choose the account and speed, and confirm. Any fee is shown before you confirm.
Is the app free? Sending and receiving money between friends is free. Some withdrawals may carry a small fee, always disclosed before you confirm.